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F.A.Q. Q: What is the thickness of our inlays? A: Our inlays are 1/4" solid wood with plywood backing , hat pressed on plywood to match desired thickness (standard 3/4") ( no assembly required) ready for installation we do not use veneers to produce our inlays Q: Can I modify the thickness? A: Yes, we can make 1/2" ; 9/16" & 5/8" ; . ( we will have to know the thickness before assembling the product) Q: Can I installed the inlays on concrete floor? A: Yes. Q: Can we have them prefinished? A: Yes. ( for extra charge) Q: How do I install the medallions and the borders? A: We provide Template with add shapes + installation manual with our product or You can download Installation Manual PDF format Q: What is your return policy ? A: If for some reason You are not satisfied with our product you can return within 7 days after receiving the product Q: Can I change the wood species? A: Yes (Please note! changed wood species are not returnable) Q: How to order? If You have more question please call 925-427-6600 or e-mail us floorinlays@gmail.com Thank You |